Customer Support & Help Center

How can we help you?

Have questions about Merchant Mate / Authmate, card authorization, OTP verification, or need account assistance? Our team is here to assist.

Average response time: Within 2 business days

Direct Email Support

Reach out to our technical support team for priority account or billing assistance.

support@7kcdev.com

Account & Inactive Status

Need to reactivate an inactive account or verify company credentials?

Policies & Disclosures

Review data handling, security compliance, and user rights documentation.

Frequently Asked Questions

Quick answers to common questions regarding authentication, card checks, and account management.

Navigate to the sign-in screen and click 'Forgot password'. Enter your registered company or account email, and you will receive a secure one-time passcode (OTP) to reset your password and recover access immediately.

Send a Support Inquiry

Fill out the form below to draft a direct support ticket to our team.

Direct email: support@7kcdev.com